LineupSnapPrivacy and data
Privacy
How LineupSnap handles the information needed to run the coaching service and launch waitlist.
Last updated July 21, 2026
Information LineupSnap handles
Waitlist and account information: email address, coach display name, authentication records, profile details, invitation status, and the messages needed to confirm or support an account.
Team and player information: team and season details; player names, jersey numbers, skill and position preferences, participation and attendance; games, lineups, fairness history, practices, notes, and files or exports a coach chooses to create.
AI-assisted content: files submitted to Magic Import, Coach Ted conversations, generated practice plans, and relevant team, season, or player context used to answer a coach's request. Coach Ted stores visible chat history and separate team-linked, pseudonymous transcript telemetry for quality and product-improvement review. Pseudonymous identifier fields do not make message content anonymous; chat content can still identify coaches, teams, or players.
Technical and usage information: browser and device details, IP-derived rate-limit information, page and feature usage, diagnostics, errors, and security events. Billing information may also be handled if paid checkout is enabled.
Why it is used
LineupSnap uses this information to authenticate coaches, manage teams and permissions, build rosters and lineups, calculate and display playing-time information, support practice planning and imports, send requested service or launch messages, prevent abuse, diagnose failures, support coaches, and improve product reliability.
Adult accounts and youth data
Accounts are intended to be operated by adult coaches and other adult team organizers, not by children. Coaches decide which player information to enter and should use only what is needed for team operations. Do not enter player health or medical information, dates of birth, parent or guardian contact details, or unrelated sensitive information.
LineupSnap does not intentionally send player names, roster information, lineup data, or information about children to Meta for advertising measurement. AI-assisted features are different: when a coach chooses those features, relevant uploads, messages, and team context may be sent to the configured AI provider as described below. Coach Ted may include player names and team or season statistics automatically when that context is relevant to the request.
Service providers
LineupSnap uses Supabase for authentication and application data, Vercel for hosting and aggregate product analytics, and Resend for account, invitation, and waitlist email. OpenAI processes Magic Import and may power other AI features. Coach Ted can use OpenAI or Anthropic depending on the configured provider. AI requests may include coach messages and relevant team, player, or season context needed to produce the requested result.
Sentry may receive diagnostic and error information when error reporting is enabled. Upstash may process technical identifiers for rate limiting when that service is configured. Stripe may process account and payment information if paid checkout is enabled. Meta receives public-page measurement events only after the visitor grants the optional consent described below.
Meta Pixel
With your permission, LineupSnap uses Meta Pixel on public marketing, privacy, sign-in, and registration pages. Meta may use cookies or similar technologies to record page views and selected actions, such as joining the launch waitlist or completing account registration. This helps us measure advertising results and improve campaign targeting.
Meta Pixel is suspended on authenticated team-management pages. We do not intentionally send player names, roster information, lineup data, or information about children to Meta.
Your choices
You can allow or decline Meta Pixel from the notice shown on public pages. After choosing, use the Privacy choices control in the lower left corner to change your selection. You can also manage interest-based advertising through Meta ad preferences and the Digital Advertising Alliance opt-out tool.
Coaches can correct much of their profile and team information in the product. LineupSnap does not currently offer one-click account deletion. Contact us to request access, correction, or deletion, and we will review the request and explain the available action. Team roles and other obligations may affect what can be changed or removed.
Waitlist emails include a private Email Preferences link. Use it to stop future promotional launch updates associated with that waitlist signup. Essential service or account messages are handled separately, and submitting the same waitlist email again does not silently restart promotional updates.
Retention and security
Account and team information remains stored while the account or team exists. Waitlist email addresses remain stored while the launch reservation and related updates are managed. A minimal suppression record may remain so a promotional opt-out continues to be honored. A coach can delete visible general or lineup Coach Ted chat history, which removes that conversation and its messages. Separate team-linked, pseudonymous transcript telemetry is not automatically deleted with the visible history and may remain for quality, product review, security, and support. Practice-planning chats remain part of the team's practice records. Technical logs, security records, and backups may also remain for product operation, review, security, and recovery. LineupSnap has not yet published fixed retention periods for these categories. Contact us to request review of retained data.
LineupSnap uses authentication, permission checks, access controls, and other safeguards represented in the product to protect information. No online service can guarantee complete security.
Contact
Questions or data requests can be sent to info@lineupsnap.com. See the Beta Terms of Use for the responsibilities that apply during beta.